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Frequently Asked Questions

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General

What is royalty-free jingle?

Jingle purchased from EC Rice jingle library is royalty free. This means that after paying a one-time fee, you can use the jingle you've purchased as many times as you wish for as long as you like in accordance with the terms stated in the license agreement. You never have to pay us any additional license fees based on usage.

While jingle here is referring to a short song or tune in the duration within 30s - 60s.

Please note that our license does not include public performance rights and the copyright of the songs still belong to the composers.


Where can I use EC Rice jingle?

Every purchase of EC Rice jingle tracks will be attached with a simple music license that grant the rights of using the specific jingle track to the purchasers. Usage of jingle from EC Rice covers many popular purposes, such as internet videos, corporate videos, non-commercially distributed projects, even for advertisement on TV, radio, film, digital billboard or in apps as well as at points of sale and industrial events. 

Kindly go through our license page for more details. If you are unsure with the right you have been granted with the purchase, simply contact us.


My payment was declined and I cannot perform my transaction!

Your credit card company may have declined your transaction. Please call the respective bank for further enquiry.

An invoice will be sent to your email once the transaction is successful. Please note that your transaction has not been performed as long as you have not receive your invoice. Order fulfillment is merely a notification on the order you have made, which does not equivalent to a successful purchase. 


I'm experiencing a technical issue with the EC Rice website

If you think you have found a technical issue on the EC Rice website, please email ecrice.ent@gmail.com to let us know about the problem you are facing. We will check it out and try to resolve the issue for you as soon as possible.


Do I receive exclusive rights of use to the jingles I download?

No, all the jingle in our catalog is available to every user equally. We do not offer exclusive use of any song.

Yet, if you wish to get a customised and exclusive music or jingles for your work or company, feel free to email us at ecrice.ent@gmail.com . We do offer separate service on music customisation too! Contact us to know more!


If I sign up with my name and the company name, who is covered?

The license for use will cover the individual or business that’s listed on the subscription. If you subscribe under your name, then only projects that you've created will be covered. However, if you subscribe as a business, then employees can access the account for projects they create for the business. Employees cannot use the music for their own films, as this would require their own personal license.




Music Usage

Can I use the same jingle track that I have been licensed with in multiple creative projects?

Yes. 

The license granted to the purchasers is unlimited because there are no limitations, so you can use the jingle in as many of your projects as you like, on any platform worldwide forever.


Are there restrictions on how I use jingle obtained from EC Rice?

Yes. The license permits usage of the jingle in a personal or professional context for yourself, your clients or your employer. EC Rice jingle may not be sold by itself, transferred, bartered, traded, shared, leased, or given away to any other party and the license may not be subleased to a third party. Our jingle cannot be resold except to the extent that is embedded in your own work as part of a finished end product. You may not market the music as your own even if you add other instruments or a voice to the music. You may not sing over the music and sell or distribute the song.

The above also applies to any jingle EC Rice may offer free of charge on our website, including watermarked previews. Please see the Limitations of Use section of our license agreement for further information.

If you are unsure whether the usage you are entertaining falls under our limitations of use, please contact us.


Can I purchase jingle from your site, sing my song or play guitar over it and distribute my album?

No, you cannot. This is not allowed.

We are a production music library. Our music is available to license for synchronization in media productions (websites, videos, DVDs, TV broadcasts, films, games, etc.) as background music. You cannot sing over the music track or add an instrument and market the results as your own music or as your song, even if the original track has been transformed or edited or if you add other instruments or vocals to the music. This called a “Derivative Work” and is not allowed. EC Rice always owns the copyright of the music composition and recording.

You are allowed to record your voice and add the music as background for an audiobook, storytelling, hypnotherapy, guided meditation, self-help programs or any kind of narration. The difference is that the music is used as background for a product that is not marketed as a “song” or a musical product. The purpose of the music is not altered in any way and the copyright of the music remains clearly and entirely in the hands of the composer and the publisher. 




Purchase / Refund

Where is the download link after I have purchased a jingle track?

Once your transaction is processed, a receipt containing a download link will be sent to the e-mail address that you provided. If you did not receive the download instructions by e-mail, please check your "Junk" or "Spam" folder - it may have landed there. 

The e-mail will be sent latest by 24 hours. If you have not received a email with a download link within 24 hours of your purchase, please contact us. We will rectify the situation as quickly as possible. 


How soon do I receive the jingle I have purchased from EC Rice?

We will try our best effort to e-mail you the download link to the jingle tracks your have purchased as soon as your transaction is successful. Yet, please pardon us for technical insufficiency sometimes if we failed to send you immediately. However, the download link will be sent to your email address latest by 24 hours.


Will the jingle still having the EC Rice voiceover on it after purchasing?

EC Rice voiceover on our jingle tracks is for watermark purpose and will be removed in the file we sent through e-mail after your purchase. 

The watermark is to protect the EC Rice composers' ownership on the music they have composed and to prevent copyright violation. 

Recordings with watermark downloaded from EC Rice social media and/or website, are for internal testing and client approval purposes only and cannot be used for any other purpose including, but not limited to, any unlicensed use in commercial materials, advertisements, digital media, or video synchronisation.


What file types will I receive from EC Rice after purchasing a jingle track?

The jingle track will be sent to your e-mail address in .WAV and .MP3 formats.


What will I receive with the purchase of EC Rice jingle?

Every purchase of EC Rice music will receive:

1. A 30 - 60 seconds jingle as per preview

2. A loops set with 2 - 3 alternatives which can be repeated indefinitely

3. A simple music license granted for the respective music purchased


Can I return a music file and get a refund?

Once you have purchased and received the receipt with download link to download the music file, EC Rice cannot offer a refund unless an error has occurred.

Kindly refer to our Refund Policy for more details.


Can I buy EC Rice jingle anywhere else?

No. All of our jingle has been created by our musicians and composers exclusively for EC Rice. This includes well-known classical music pieces, public domain music, Christmas carols and nursery songs. In these cases, the original copyright has expired and the specific recording and adaptation performed by our composers is unique. We own the copyright for all our adaptations and recordings. 




Copyright Claims

Will I still get copyright claims while using the jingle purchased from EC Rice?

Purchasers are granted with the right to use the jingle purchased from EC Rice in accordance with the terms stated in the license agreement. You should not receive copyright claim while using after making the purchase with us. If it happens, please kindly contact us.


What if I still get copyright claim while using the jingle purchased from EC Rice?

Please kindly contact us through email ecrice.ent@gmail.com and list down the details about the problem you are facing. We will assist as soon as possible. 




Our Composers

How do the composers get paid?

EC Rice uses a revenue share model. We pay our composers every time a track of them is downloaded. Payment run on a monthly cycle and our composers get a full report on the downloads their tracks have received each month.


How do I apply to be EC Rice composer?

It's great to hear that you are interested to join us! We are more than happy to hear from you! 

Simply submit an application on our Submit Your Music section along with a link to your music work. We will review the work and a member of our team will contact you to further discuss with you on how we are going to collaborate in this. 

We look forward to hear your music! 


What are the application requirements to be a EC Rice composer?

We are always on the lookout for music and composers that creators will love. That means tracks that elevate content, inspire creative edits and resonate with creators everywhere! 

To get on EC Rice, it is crucial that you own all the rights to your music (remixes or sample-heavy tracks will not be accepted). We will also need to integrate your music with our copyright claim clearance system, so your tracks cannot be registered with any YouTube Content ID partner.

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